Cookie Policy

1. Why this cookie policy?

1.1. The website (hereinafter: the “Website”) can use certain cookies, identifiers or other technologies (“cookies”). We (Decontex – please find our company details below) are responsible for the use of these cookies and the processing of your data via or in connection with these cookies

You can contact us via:

Contact details:


Company details:

  • NV Decontex Holding:
    Legal form: NV
    Company name: Decontex Holding
    Registered office: Sint-Amandstraat 1 8700 Tielt
    Company Registration Number (CBE): 0647.866.166
  • NV Decontex Benelux:
    Legal form: NV
    Company name: Decontex Benelux
    Registered office: Sint-Amandstraat 1 8700 Tielt
    Company Registration Number (CBE): 0731.667.040

1.2. This cookie policy informs you about the use and purpose of the cookies used on the Website. This policy is made available to you digitally via the Website. You can consult it at any time under the tab ‘Cookie Policy’.

1.3. This cookie policy does not apply to any other third party websites or applications for which the app may contain hyperlinks or references. You are advised to consult the privacy and cookie policies applicable to these other websites. We are not responsible for the policies and terms of these third party websites or applications.

1.4. We may change this cookie policy at any time. Changes will be announced via the Website or otherwise (e.g. via email). The English text of this policy will always prevail over any translations thereof.

1.5. This cookie policy is subject to Belgian law. Only the courts of Bruges (division(s) of Bruges) have jurisdiction in the event of a dispute.

2. Browser settings

2.1. In addition, you can change your preferences at any time via your browser by following the instructions, depending on your browser.

2.2. The use of cookies can be disabled. Your browser allows you to delete cookies automatically or manually and to indicate whether certain cookies may be stored or not. You can also configure your browser so that you receive a message when a cookie is stored.

If you disable cookies, however, it is possible that the Website will no longer function correctly or that certain (graphic) elements or features will not function (properly).

3. Third-party cookies

3.1. Our Website can use cookies of Decontex (first-party cookies), which are stored on your device by our Website. Our Website can also use cookies stored by third parties whose services are (or may be) used on the Website (third-party cookies). Third-party cookies are stored by domains that differ from our Website’s domain. This is also indicated under section 5.3 below.

3.2. First-party cookies do not entail a transfer of personal data to third parties but can use a third-party processor, e.g. for the compilation of statistics. Your permission is also required for the storage of first-party analytical cookies.

3.3. Third-party cookies allow the transmission of personal data to third parties directly (e.g. by an active component linked to a banner or a spy pixel) or indirectly by storing cookies that are accessible to applications or websites other than those of the advertiser.

For example, we use Google Analytics to collect information about how you use our Website (see section 4.2 below) and for other features.

4. The cookies on our Website

4.1. Permanent cookies remain on your device between browser sessions. They are activated each time you visit or use the Website that created that particular cookie. For example, if a permanent cookie is used on the Website to remember your preferred language, you will not have to choose that language each time you visit or use the Website.

Session cookies allow us to link a user’s actions during a browser session. A browser session starts when you open the browser window and ends when you close the browser window. Session cookies are created temporarily. After you close your browser, all session cookies are deleted.

4.2. We further use analytical cookies to collect general information about how users use the Website (e.g. which pages you frequently use). These cookies do not collect any data that could identify users. Any information collected through these cookies is solely for the purpose of understanding and improving the functionality of the Website.

We use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parway, Mountain View, CA 94043, United States. Google Analytics stores information about the pages you visit, the amount of time you spend on each page, how you use the Website and what you click on while using the Website. The information concerning your use of the Website generated by Google Analytics is usually transmitted to and stored on a Google server in the United States. However, the code ‘gat_anonymiseIp();’ has been added by Google Analytics to the Website to ensure the anonymous registration of IP addresses, known as ‘IP masking’. The anonymisation of the IP address by Google on the Website truncates your IP address within the territory of the European Union and the European Economic Area. The full IP address will only be transmitted to Google servers in the United States. Google will use this information on behalf of Decontex for the purpose of evaluating your use of the Website, compiling reports on the activity of the Website, and providing other services to Decontex relating to the Website and Internet usage. The IP address provided by your browser as part of Google Analytics will not be combined with other Google data. You can prevent Google from collecting information of the data generated and stored by the cookie with respect to your use of the Website (including your IP address) and their processing by Google, by downloading and installing the module available at the address Additional information relating to the general terms and conditions of use and Google Analytics’ privacy policy is available at and

5. What are cookies and what is their purpose?

5.1. Cookies are small electronic text files that are stored on the user’s device by a specific server via the user’s browser. Cookie files typically contain unique codes (name of the server that placed the cookie, expiration data and a unique numeric code) that allow your browser or device to recognise you during your use of the Website (session cookies), or in case of repeated visits (permanent cookies) and thus improve your user experience on the Website. Cookies facilitate the interaction between the user and the Website. They are used to enhance the user experience and for the collection of statistics related to users. Cookies also allow to store your personal settings and preferences related to whether images and sound can be played. Certain cookies may be installed by a third party, e.g. Google Analytics, to measure the use of the Website (see section 6 below).

5.2. Cookies can help us to improve and personalise your experience on our Website, to ensure that it performs as well as you expect and in order to make your use pleasant and attractive. For example, we can improve your experience when using our Website by tracking your use so that it can be improved to meet your needs. We can also make sure that the ads you see online are more relevant to you and your interests.

5.3. There are different categories of cookies.

  • Strictly necessary or technical cookies
    Cookies that are essential to the operation of the Website and that enable you to use certain parts of them. These cookies allow you to navigate between different parts of the Website, to enter data, etc. If you disable these cookies, certain parts of the Website will not work, or will not work optimally.
  • Analytical or statistical cookies
    These cookies make it possible to recognise and count visitors or users of the Website and to identify the manner in which they navigate and/or use the Website. This improves user navigation and makes it easier and quicker for users to find what they need.
  • Performance cookies
    These cookies are used to collect information about how visitors / users use the Website. These cookies help to understand how users interact with the Website, and why certain error messages appear. They make it possible to test new functions of the Website. This information is used to improve the user experience.
  • Functional cookies/preference cookies
    Cookies that facilitate the functioning of the Website, make them more pleasant for the visitor / user and ensure that you get a more personalised user experience. For example cookies that remember your language preferences etc.
  • Tracking or marketing cookies
    These cookies are aimed at collecting statistics about visitors / users and sending personalised commercial messages, advertisements and promotions (direct marketing).

6. Cookie banner – informed consent

6.1. On your first visit or use, information relating to the use of cookies (with a hyperlink to this policy) will appear in a cookie banner.

Your permission is not required for necessary / technical and functional cookies. Consent, to be granted via the banner, is required for non-functional or non-essential cookies, such as analytical/statistical cookies and tracking/marketing cookies. Your consent shall be obtained before the cookies are stored. If your consent is not granted, no cookies can be stored. Your consent shall be informed (by providing the information to you in this cookie policy). Your consent shall be explicit and active by checking the boxes in the cookie banner. Your consent shall be specific and thus obtained per cookie or cookie category.

6.2. If you gave permission to use certain non-functional or non-essential cookies, you can change this setting at any time and withdraw your consent. Previously stored cookies will be deleted. You can do this according to the instructions here.

You can withdraw your consent for our cookies at any time, even if you previously gave your consent. Please note that if you do not consent to some of our cookies, the user experience on the Website may be adversely affected.

7. Social media plug-ins

7.1. In the Website we use social media plug-ins. We also use ‘Pixel’ type Facebook cookies. Social media plug-ins allow you to track our accounts on social networks such as Facebook, Twitter and Instagram from our Website. Social media plug-ins allow us to recognise you based on your profile on the relevant social networks and to display personalised ads for our products or services on these social networks.

If you do not wish to connect to your social networks, please unsubscribe before using our Website and refuse/delete cookies from social networks.

7.2. We have no influence on the nature and extent of the data that social networks may collect. Only the social network websites or providers determine which data is collected via the social plug-ins, the purposes for which they are used, and how long they are kept. More information about the processing of data via the social plug-ins of the social networks, you can find in the privacy policies of those social networks (Facebook:; Instagram:; Twitter:

Questions? Feel free to contact us: